Thank you for your interest in our Little Saints Collection!
By pre-ordering, you are securing your unique piece(s) and helping our small business manage production and demand more sustainably.
Please read the following details carefully before placing your order:
1. The Process
Each saint is handmade with care and attention to detail. Pre-orders allow us to create your item specifically for you, as no one item is the same. We use the pre-order revenue to source the necessary materials and begin the crafting process.
2. Timeline & Shipping
Production Time: Once pre-order payment is confirmed, we will begin production. Please allow approximately 5 - 7 working days for your item(s) to be handmade and prepared for shipping.
Estimated Delivery: You will receive a shipping confirmation and tracking number as soon as your item is on its way.
Potential Delays: As these are handmade items, minor delays due to material sourcing or quality control can occasionally occur. We will communicate any significant changes to the timeline immediately.
3. Payment & Policies
Payment: Full payment is collected at the time of pre-order to secure your item and materials.
Cancellations & Returns: Due to the custom nature of pre-orders, we cannot accept cancellations or returns unless the item arrives damaged or defective. Please review your order details carefully before confirming your purchase.
4. Need Help?
If you have any questions before placing your pre-order, please don't hesitate to contact us or email us at hellolittlesaints@gmail.com.